As a guest of Wyndham Grand Phnom Penh Capital, you are entitled to a stay designed to ensure your comfort, convenience, and security throughout.

DATA PRIVACY POLICY

Wyndham Grand Phnom Penh Capital has a strong commitment to protecting the privacy and security of your information. We understand that you may have questions about how we collect and use the information that you provide to us.

Please Click Here to view our privacy policy statement, which will inform you of the privacy principles that govern the use we make of the information we obtain from you and explain more about how we collect and manage your information. Kindly read this policy before using or submitting your information to us.

BEST RATE GUARANTEE

Guests who book their stay directly on our website are guaranteed to receive the lowest possible rate for their stay. Should you find a lower rate anywhere online within 24 hours of making your reservation on our website, we will be happy to match the lower rate.

PERSONAL IDENTIFICATION

All guests are required to present valid identification upon check-in, which may be either a passport, Cambodian National ID, or National ID for ASEAN nationals. Cambodian Nationals can check in with either a passport, National ID, or a valid Cambodian driving license.

CHECK-IN TIME

From 3pm

CHECK-OUT TIME

Until 12pm

CANCELATION/PREPAYMENT

Please refer to the Terms & Conditions of the required rate for the relevant cancelation and prepayment policy.

EXTRA BEDS

Extra bed is available upon request and subject to room capacity at an additional charge of $XX per night.

SMOKING

For the comfort of all guests, our rooms are smoke-free. We welcome smokers, but not the smoke. Ashtrays will be provided on the balcony for your convenience.

PETS

For the comfort and safety of our guests, we do not permit the presence of pets at the hotel.

GUESTS WITH SPECIAL NEEDS

Please contact our Concierge for assistance with guests with special needs.

CREDIT CARDS

All major credit cards are accepted at the hotel.